February 28, 2018

Services

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King Sabatha, Dalindyebo Local Municipality, Kou-Kamma Local Municipality, Kouga Local Municipality, Lukhanji Local Municipality, Makana Local Municipality, Maletswai Local Municipality, Matatiele Local Municipality, Mbhashe Local Municipality, Mbizana Local Municipality, Mhlontlo Local Municipality, Mnquma Local Municipality, Ndlambe Local Municipality

Mandela Bay Metropolitan Municipality, Ngqushwa Local Municipality, Nkonkobe Local Municipality, Ntabankulu Local Municipality, Nxuba Local Municipality, Nyandeni Local Municipality, OR Tambo District Municipality
Port St Johns Local Municipality, Ingquza Hill Local Municipality, Sakhisizwe Local Municipality, Senqu Local Municipality, Sunday’s River, Valley Local Municipality, Tsolwana Local Municipality, Ukhahlamba District Municipality, Umzimvubu Local Municipality Fezile Dabi District Municipality, Kopanong Local Municipality, Lejweleputswa District, Municipality, Letsemeng Local Municipality, Mafube Local Municipality
Maluti a Phofong Local Municipality, Mangaung Metropolitan Municipality
Mantsopa Local Municipality, Masilonyana Local Municipality, Matjhabeng Local Municipality, Metsimaholo Local Municipality, Mohokare Local Municipality, Moqhaka Local Municipality, Nala Local Municipality, Naledi Local Municipality, Ngwathe Local Municipality, Nketoana Local, Municipality, Phumelela Local Municipality, Setsoto Local Municipality, Thabo Mofutsanyane District Municipality, Tokologo Local Municipality
Tswelopele Local Municipality, Xhariep District Municipality City of Johannesburg Metropolitan Municipality, City of Tshwane Metropolitan Municipality, Ekurhuleni Metropolitan Municipality, Emfuleni Local Municipality, Lesedi Local Municipality, Midvaal Local Municipality, Mogale City Local Municipality, Randfontein Local Municipality ,Sedibeng District Municipality West Rand District Municipality, Actual Reading Assessed Property Value City of Johannesburg Metropolitan Municipality Assessment Billing Section Assessment Rate Tariffs Assessment Rates Farming Land Assessment Rates Public Service Infrastructure Billing Crisis Billing Errors Business Tariff Cheap Electricity Check Electricity Bill City Accounts City Council Johannesburg City Of Jhb Water City Of Joburg Accounts City Of Johannesburg City Of Johannesburg Water City Power City Power Accounts City Power Booysens City Power Complaints City Power Jhb City Power Johannesburg City Power Roodepoort City Power Tariffs City Solar Power Commercial And Residential Commercial Appraisal Commercial Nature Commercial Property Valuation Commercial Real Estate Valuation Commercial Valuation Date of Occupation Date of Transfer Deeds Office Demand Demand Tariff Discontinuation Efficiency Rebates Ekurhuleni Electricity Account Electric Outages Electrical Outages Electricity Electricity Account Electricity Accounting Electricity And Gas Electricity Bill Electricity Bill Check Electricity Brokers Electricity Calculator Electricity Charges Electricity Company Electricity Connection Electricity Consumption Electricity Cost Electricity Deals Electricity Facts Electricity Generated Electricity Generation Electricity Information Electricity Monitor Electricity Off Peak Electricity Plans Electricity Prices Electricity Produced Electricity Production Electricity Provider Electricity Quote Electricity Rates Electricity Reading Electricity Rebate Electricity Saver Electricity Savings Electricity Services Electricity Suppliers Electricity Tariffs Electricity Usage Electricity Watch Electronic Customer Service Electronic Submission Energy Efficiency Rebate Energy Rebates Energy Saving Initiatives Energy Saving Rebate Energy Tax Energy Tax Credits Energy Tax Incentives Energy Tax Rebate Jhb Billing Joburg City Council Accounts Joburg Connect Joburg Connect Account Queries Joburg Connect Accounts Joburg Water Joburg Water Accounts Johannesburg Assessment Rates Johannesburg City Council Johannesburg Council Johannesburg Electricity Accounts Johannesburg Municipality Johannesburg Municipality Accounts Johannesburg Property Johannesburg Rates Johannesburg Rebates Johannesburg Tariffs Johannesburg Water Johannesburg Water Accounts Johannesburg Water Supply Municipal Account Rectifiers Municipal Property Rates Off Peak Electricity Off Peak Electricity Times Online Electricity Bill Pay As You Go Electricity Prepaid Electricity Rand Water Rate Rebates Rates And Taxes Rates And Taxes Johannesburg Rates Clearance Certificates Rates Clearance Requests Rebate |p Rebate For Solar Power Rebate For Water Heater Rebates Energy Efficiency Rebates For Energy Efficiency Rebates For Solar Rebates For Solar Power Re-Evaluation Refund Request For Clearance Figures Residential Property Valuation Residential Valuation Residential Valuers Saving Electricity Single Phase Tariff Small Business Valuation Solar Electricity Solar System Rebate Solar Systems Solar Water Solar Water Heater Rebate Solar Water Rebate, Abaqulusi Local Municipality, Amajuba District Municipality, Big Five False Bay Local Municipality (The), Dannhauser Local Municipality, eDumbe Local Municipality, Emadlangeni Local Municipality, Emnambithi – Ladysmith Local Municipality, Endumeni Local Municipality, Ethekwini Metropolitan Municipality, Greater Kokstad Local Municipality, Hibiscus Coast Local Municipality, Hlabisa Local Municipality, Ilembe District Municipality, Imbabazane Local Municipality
Impendle Local Municipality, Indaka Local Municipality, Ingwe Local Municipality, Izingolweni Local Municipality, Jozini Local Municipality
KwaDukuza Local Municipality, KwaSani Local Municipality, Mandeni Local Municipality, Maphumulo Local Municipality, Mbonambi Local Municipality, Mkhambathini Local Municipality
Mooi Mpofana Local Municipality, Msinga Local Municipality
Msunduzi Local Municipality, Mthonjaneni Local Municipality
Mtubatuba Local Municipality, Ndwedwe Local Municipality
Newcastle Local Municipality, Nkandla Local Municipality
Nongoma Local Municipality, Nquthu Local Municipality
Ntambanana Local Municipality, Okhahlamba Local Municipality
Richmond Local Municipality, Sisonke District Municipality
Ubuhlebezwe Local Municipality, Ugu District Municipality
Ulundi Local Municipality,Umdoni Local Municipality
Umgungundlovu District Municipality, Umhlabuyalingana Local Municipality, Umhlathuze Local Municipality, Umlalazi Local Municipality
Umngeni Local Municipality, Umshwati Local Municipality
Umtshezi Local Municipality, Umvoti Local Municipality
Umzimkhulu Local Municipality, Umzinyathi District Municipality
Umziwabantu Local Municipality, Umzumbe Local Municipality
Uphongolo Local Municipality, Vulamehlo Local Municipality
Zululand District Municipality, Westonaria Local Municipality Aganang Local Municipality, Ba-Phalaborwa Local Municipality, Bela-Bela Local Municipality, Blouberg Local Municipality, Bushbuckridge Local Municipality, Capricorn District Municipality, Elias Motswaledi Local Municipality, Ephraim Mogale Local Municipality
Fetakgomo Local Municipality, Greater Giyani Local Municipality
Greater Letaba Local Municipality, Greater Sekhukhune District Municipality, Greater Tubatse Local Municipality, Greater Tzaneen Local Municipality, Lepele-Nkumpi Local Municipality, Lephalale Local Municipality, Makhado Local Municipality, Makhudutamaga Local Municipality, Maruleng Local MunicipalityModimolle Local Municipality
Mogalakwena Local Municipality, Molemole Local Municipality
Mopani District Municipality, Musina Local Municipality
Mutale Local Municipality, Polokwane Local Municipality, Thabazimbi Local Municipality, Thulamela Local Municipality
Vhembe District Municipality, Waterberg District Municipality Albert Luthuli Local Municipality, Bushbuckridge Local Municipality
Dipaleseng Local Municipality, Dr JS Moroka Local Municipality
Ehlanzeni District Municipality, Emakhazeni Local Municipality
Emalahleni Local Municipality, Gert Sibande District Municipality
Govan Mbeki Local Municipality, Lekwa Local Municipality, Mkhondo Local Municipality, Msukaligwa Local Municipality, Nkangala District Municipality, Nkomazi Local Municipality, Pixley Ka Seme Local Municipality, Steve Tshwete Local Municipality
Thaba Chweu Local Municipality, Thembisile Hani Local Municipality
Umjindi Local Municipality Dikgatlong Local Municipality
Emthanjeni Local Municipality, Frances Baard District Municipality
Ga-segonyana Local Municipality, Gamagara Local Municipality
Hantam Local Municipality, Kai Garib Local Municipality
Kamiesberg Local Municipality, Kareerberg Local Municipality
Karoo District Municipality, Karoo Hoogland Local Municipality
John Taolo Gaetsewe District Municipality, Kgatelopele Local Municipality
Khai Ma Local Municipality, Khara Hais Local Municipality
Kheis Local Municipality, Magareng Local Municipality
Mier Local Municipality, Joe Morolong Local Municipality, Nama-khoi Local Municipality, Namakwa District Municipality, Pixley Ka Seme District Municipality, Renosterburg Local Municipality, Richtersveld Local Municipality, Siyancuma Local Municipality, Siyanda District Municipality
Siyathemba Local Municipality, Sol Plaatje Local Municipality
Thembelihle Local Municipality, Tsantsabane Local Municipality
Ubuntu Local Municipality, Umsobomvu Local Municipality Beaufort West Local Municipality, Bergrivier Local Municipality, Bitou Local Municipality
Breede Valley Local Municipality, Cape Agulhas Local Municipality
Cape Winelands District Municipality, Cederberg Local Municipality
Central Karoo District Municipality, City of Cape Town Metropolitan Municipality, Drakenstein Local Municipality, Eden District Municipality
George Local Municipality, Hessequa Local Municipality
Kannaland Local Municipality, Knysna Local Municipality
Laingsburg Local Municipality, Langeberg Local Municipality
Matzikama Local Municipality, Mossel Bay Local Municipality
Oudtshoorn Local Municipality, Overberg District Municipality
Overstrand Local Municipality, Prince Albert Local Municipality
Saldanha Bay Local Municipality, Stellenbosch Local Municipality
Swartland Local Municipality, Swellendam Local Municipality
Theewaterskloof Local Municipality, West Coast District Municipality
Witzenberg Local Municipality Council Solutions

 

How we can Help you?

 

Our company has been dealing with the various council departments for years, we understand how the council works, the different bylaws, and your rights as a property owner.

Often the public are not aware of which tariff they should be charged for on their account or whether they should charged at all.

Getting to the right department to get your account query resolved is always an issue, we will relieve you of all the stress of dealing directly with the council with your various utility accounts and do the job on your behalf.

Our fees are reasonable.

We offer a detailed explanation of your accounts and advice to avoid further problems.

Please send your stand details, account number and contact details. We will get back to you to see how we can help.

Opening of rates, water & electricity accounts.

Once you have purchased a property whether it is domestic, business, industrial or agricultural, you will need to open the various council accounts. As a land owner in Johannesburg you will need to pay for rates, refuse, water, sewer & electricity.
Depending on what type of consumer and where your property is situated in Johannesburg depends on the Council department you will need to pay for the particular service. Currently consumers pay their utility accounts to City of Johannesburg (COJ), Eskom, City Power and JHB Water.

Our service includes opening any accounts for any of the above, arranging the necessary deposits, and ensuring that the utilities are charged correctly on your account.

More information on utilities charged on council accounts.
Assist with clearance applications for transfer of properties.

We assist in getting clearance figures. If a sellers account is correct then clearance should be issued without any delay, but due to so many council accounts having problems there will always be a delay in getting clearance figures. Our service is to assist with correcting those accounts as quickly as possible and liaising with the various departments to close the calls on the systems so that the clearance can be issued at the council without further delay.

More information on the pitfalls with the current clearance process at the City of Johannesburg.
Investigate valuation issues you may have with your property.
Many home and business owners are unaware of what rates they should be charged. Since the new rates act has come into place there is even more chaos regarding the valuation of your property.

We will confirm if your zoning, land usage and valuation is correct. If there is a problem we will raise the issue with the relevant department and get the problem resolved.

More information on land valuation issues.

Assist with getting refunds on accounts that have been closed.
Getting a refund from the council can be a tiresome process if you do not know the correct process. We assist in getting your refund processed quickly by advising you on what documentation and information the council requires to process your refund.
More information on refunds.
Water or sewer leaks, Power problems or upgrades and faulty meters.
If you have problems trying to get the different departments to action any of the above problems you have, we can act on your behalf. Often getting to the right person is part of the problem.

Some more information on City of JHB processes…

The information collected here is as a result of many years of working experience with different council issues. Please be advised that this is a guide line as to your dealings with the City of Johannesburg and not their policy although we endeavor to refer to their guidelines on advising you. Please log on to the City of JHB web site if you need further information.

Rates, water & electricity accounts.

Each stand (erf) will have a rates account, whether the property is used for domestic, business, agricultural or municipal purposes.
Domestic & Business properties have rates, sewer , refuse , water and electricity charges. Depending in which area you live in, you may have one of your utility accounts at City Power, Eskom, Pickitup or JHB Water. You may however have Pre-Paid meters for which you will not be billed on the above accounts.
As a domestic property owner you will always be charged for rates, refuse and sewer at a basic tariff depending on the size and value of your property. There are various bylaws that govern the way the council can charge you for these utilities, it is important that you are aware of what tariff they may charge for sewer and refuse with regards to your land size. The tariff structure for flats, Body Corporate and different size of properties vary. As a domestic property owner you will also be charged at a lower tariff for rates, ensure that you are not paying for vacant land use on your account.

As a business property owner you have a few more choices, you will have a rates account with COJ, but your sewer and water accounts will most likely be with JHB Water and your electricity account could be with either City Power or Eskom. All businesses will pay business tariffs for all utilities. There are a number of different tariffs for the different utilities.
Once you have purchased a property it is important that you open all the necessary utility accounts, the previous owner usually will not be able to close his account before you have opened yours. Thus a refund may sit in the previous owners account for an extended period. The best time to open your accounts is once the property has been registered, this should be done within a month of the date of registration.. The council (COJ), JHB Water, City Power or Eskom will need proof of ownership, a copy of the “Offer to Purchase” or “Title Deed” and a certified copy of the new owners ID will be sufficient. It will be wise to confirm that your utilities all appear on your account in the first few months after opening the account. A deposit will be required for electricity and water which is calculated by multiplying the current consumption by two or three month depending on who the utility provider is.

Our service includes opening any accounts for any of the above accounts, arranging the necessary deposits, and ensuring that the utilities are charged correctly on your account.

Some handy Tips:

If you are living on a property ensure that your rates are charged at 0.004% of your property value, this is the domestic tariff.
If you are renting out your property, try avoid opening a tenants account for your tenants. If they do not pay for their consumption you are liable for the debt as the property owner. You need to ensure that payments are made on a regular basis by monitoring the account.
Go to the COJ web site and register to get your accounts emailed to you.
Register online at COJ web site to do your online meter readings. If the council does not read your meters regularly, which is the case with many accounts, you may end up with a huge bill due to backdated charges.
Check you monthly water consumption, if there is a sudden increase in consumption you may have a leak. JHB Water will not refund you for water wasted due to a leak.
If your water or electricity meters are faulty JHB Water or City Power have to look into this, note that this only applies if you have an account for that particular meter. They will not replace a sub meter.
Do not pay your account by debit order, through experience ether best way is by EFT / Internet transfer. If your account is incorrectly billed you are grossly overcharged and the council has a debit order you will find it difficult to have the debit order reversed, and the council will not refund your extra bank charges, besides the time it will take to correct the error made.

Assist with clearance applications for transfer of properties.

When applying for a clearance figures ensure that your council account is in order. Ensure that all the necessary charges are on your invoice and that your meter readings are up to date. Most of the delays in obtaining clearances at the council occur due to accounts that have problems such as meters that have not been read for a few months if not longer.
When a clearance application is submitted at the council their system will automatically flag the account if there is a problem on the account. This will lead to you having the calls closed at the various utility departments e.g.: City Power , JHB Water or the Rates department, before the clearance is issued. Correct the account before submitting the application! However in many cases the system does flag accounts that are correct, in this case you will have to approach the various departments to close the calls.
If your figures expire it does not guarantee that you get your extended figures immediately, its possible that meter readings have not been updated while your figures expired. Then of course the council may again implement new procedures which could delay your extended figures as you may not comply with their new policies.
Often home owners have tenants living on their properties, if those accounts are not up to date the seller will be responsible for those accounts. Be sure that the owner has the tenants pay their accounts up to date.
We assist in getting clearance figures. Our service is to assist with correcting those accounts as quickly as possible and liaising with the various departments to close the calls on the systems so that the clearance can be issued at the council without further delay

.
Some handy tips:

Ensure the meter readings are updated before the clearance application is submitted.
Have the seller of the property submit the account number on the clearance application.
Pay your clearance before it expires, which is usually about two months after it has been issued.
Clearance figures must be paid via cash or a Trust Cheque from a registered attorney.

Investigate valuation issues you may have with your property.

Many home and business owners are unaware of what rates they should be charged. Since the new rates act has come into place there is even more chaos regarding the valuation of your property.
Ensure that your land usage, and zoning is correct on your account. Many problems arise when the council eventually finds that you have been charged for the incorrect land usage or zoning. The COJ council has the right to backdate you charges for under recovery of rates, they may backdate you to the date of the previous “valuation roll”. As with any of the council issues the COJ council deems that property owners should be aware of the current council regulations and policies, thus you will have no legal grounds, if you have been charged the incorrect rates over a period of time. You as the property owner are responsible to ensure that you are being charged correctly.
We will confirm if your zoning, land usage and valuation is correct. If there is a problem we will raise the issue with the relevant department and get the problem resolved

.
Some handy tips:

Ensure you are paying domestic rates and your land usage is not charged as vacant land if your property is used for domestic purposes. the domestic tariff is 0.004% per annum on the value of your property.
Ensure that once property has been built that you obtain an “Occupancy Certificate”. This will assist you in getting your valuation corrected.
Vacant land is charged at 0.012% of your land value.
If you have a business ensure your land usage and zoning are correct.
You can find the zoning information on the COJ web site by looking at the councils free GIS system.

Assist with getting refunds on accounts that have been closed.

Getting a refund from the council can be a tiresome process if you do not know the correct process. We assist in getting your refund processed quickly by advising you on what documentation and information the council requires to process your refund.

Water or sewer leaks, Power problems or upgrades and faulty meters.
If you have problems trying to get the different departments to action any of the above problems you have, we can act on your behalf. Often getting to the right person is part of the problem.

Site Development Plans

Council may require a developer to submit a detailed Site Development Plan (SDP) for the approval of a proposed development. An SSDP is a detailed site plan document used by the City to determine if a development proposal has been planned consistently with the regulations and intent of the Zoning Regulations.  It addresses elements such as use, building location and size, site circulation, parking and access, landscaping, building materials, and public improvements.

An approved SDP is typically required in order to obtain a building plan approval for exterior construction or alteration of a structure or for a change in use of a non-residential structure.

Once approved, the details and the stand become a legal obligation, with which the developer must comply when carrying out development.

Building Plan Applications

Any new building and any alteration that adds on to or changes the structure of an existing building must go to a City Council’s Development Management Department for approval. There are penalties for non-compliance. If you’ve chosen to build without having the plans approved, a building inspector is entitled to enter your property and order construction to stop immediately. They could even obtain a court order for the structure to be demolished, at your expense, and you would be liable for legal costs as well. In serious cases, you could be fined or sent to prison.

Section 7/6 application can be made to commence building once your building plans have been accepted for submission.

Certificates of Occupancy

Every single new structure that will be occupied requires a certificate of occupation. This is issued by the Council once all other approvals have been obtained.

This applies whether you are moving in yourself, or putting in a tenant or any other type of occupancy that is envisaged when a new building, or internal renovation, has been implemented.  It also applies both to building from scratch and to carrying out any “alteration, conversion, extension, rebuilding, re-erection, subdivision of or addition to, or repair of any part of the structural system of, any building”.

Why compliance is required:

  1. Firstly, if you don’t comply, you will have problems with your bank if your home is mortgaged, and – perhaps more critically – you could find yourself without insurance cover.
  2. Secondly, you won’t be able to arrange water and electricity accounts and connections from the municipality.
  3. Thirdly, it is a criminal offence to occupy or use (or permit occupation or use) of the building without authority (or to the extent that “it is essential for the erection of such building”).

Additional Applications

TOWN PLANNING SERVICES

These services comprise of the following: Rezoning Applications for Rights Conversion; Sub-Division Applications; Consent Use Management Applications; Removal of Restrictive Clauses from Title Deeds; Facilitation of Corrections on Establishment of Township Projects amongst others.

HERITAGE APPLICATIONS

Grade II heritage resources (i.e. heritage resources that are of provincial significance/as stipulated in section 8(1) of the National Heritage Resources Act) require a separate application, and typically relates to buildings that are older than 60 years of age.

DEMOLITION PERMIT APPLICATIONS

The Council may instruct a landowner to demolish a building or demolition may be required as part of a building plan application. In nearly all instances, you will need a permit from Council to carry out demolition work. This includes special applications to demolish Heritage Buildings.

WAYLEAVE APPLICATIONS

A Wayleave entitles the holder only the right to use certain land in a specified manner. Generally used in the case of roads where the developer requests the right to work in the “road reserve” to bury cables or access utility lines. The application is necessary for Roads Dept to monitor and control all work within the road reserve so that it conforms with policy.

 

Services

Following are the basic services offered by us:

  • Building plan submissions
  • Town Planning applications
  • Obtain zoning information and SG diagrams
  • Check records for existing council approved building plans and town planning approvals
  • Valuation queries
  • Rates & Taxes queries
  • Open utility accounts
  • Close utility accounts
  • Obtain title deeds from deeds office

BUILDING CONTROL

  • Obtain previously approved plans (if available at records)
  • Submission of building plans
  • Follow-up on plan progress, attend to further requirements and corrections up to approval

TOWN PLANNING

  • Building line relaxation application
  • Site Development Plan application
  • 2nd Dwelling consent application

GIS

  • Zoning information + MAP 3’s
  • SG Diagrams
  • Locality maps
  • Aerial photographs

TECHNICAL DEPARTMENTS

  • Pre-submission circulation of all applications to all required departments, ie. Emergency Services (Fire), Jhb Roads Agency, Jhb Water Department

FINANCE DEPARTMENT

  • Payment of Bulk Contributions
  • Clearance for building plans

LEGAL ADMINISTRATION

  • Regulation 38 endorsements
  • Promulgation notices

PROFESSIONALS

We can refer you to:
Architects
Draughtsman
Engineers
Fire Consultants
Town Planners
Land Surveyors
Transferring Attorneys

South Africa has eight metropolitan municipalities, namely:
 

  • Buffalo City (East London)
  • City of Cape Town.
  • Ekurhuleni Metropolitan Municipality (East Rand)
  • City of eThekwini (Durban)
  • City of Johannesburg.
  • Mangaung Municipality (Bloemfontein)
  • Nelson Mandela Metropolitan Municipality (Port Elizabeth)

District Municipalities

Municipality Province 
Alfred Nzo DistrictEastern Cape
Amajuba DistrictKwaZulu-Natal
Amathole DistrictEastern Cape
Bojanala Platinum DistrictNorth West
Cape Winelands DistrictWestern Cape
Capricorn DistrictLimpopo
Central Karoo DistrictWestern Cape
Chris Hani DistrictEastern Cape
Dr Kenneth Kaunda DistrictNorth West
Dr Ruth Segomotsi Mompati DistrictNorth West
Ehlanzeni DistrictMpumalanga
Fezile Dabi DistrictFree State
Frances Baard DistrictNorthern Cape
Garden Route DistrictWestern Cape
Gert Sibande DistrictMpumalanga
Harry Gwala DistrictKwaZulu-Natal
iLembe DistrictKwaZulu-Natal
Joe Gqabi DistrictEastern Cape
John Taolo Gaetsewe DistrictNorthern Cape
King Cetshwayo DistrictKwaZulu-Natal
Lejweleputswa DistrictFree State
Mopani DistrictLimpopo
Namakwa DistrictNorthern Cape
Ngaka Modiri Molema DistrictNorth West
Nkangala DistrictMpumalanga
OR Tambo DistrictEastern Cape
Overberg DistrictWestern Cape
Pixley Ka Seme DistrictNorthern Cape
Sarah Baartman DistrictEastern Cape
Sedibeng DistrictGauteng
Sekhukhune DistrictLimpopo
Thabo Mofutsanyana DistrictFree State
Ugu DistrictKwaZulu-Natal
uMgungundlovu DistrictKwaZulu-Natal
uMkhanyakude DistrictKwaZulu-Natal
uMzinyathi DistrictKwaZulu-Natal
uThukela DistrictKwaZulu-Natal
Vhembe DistrictLimpopo
Waterberg DistrictLimpopo
West Coast DistrictWestern Cape
West Rand DistrictGauteng
Xhariep DistrictFree State
ZF Mgcawu DistrictNorthern Cape
Zululand DistrictKwaZulu-Natal

 

Local Municipalities

 

Municipality Province 
!Kheis LocalNorthern Cape
AbaQulusi LocalKwaZulu-Natal
Alfred Duma LocalKwaZulu-Natal
Amahlathi LocalEastern Cape
Ba-Phalaborwa LocalLimpopo
Beaufort West LocalWestern Cape
Bela-Bela LocalLimpopo
Bergrivier LocalWestern Cape
Big 5 Hlabisa LocalKwaZulu-Natal
Bitou LocalWestern Cape
Blouberg LocalLimpopo
Blue Crane Route LocalEastern Cape
Breede Valley LocalWestern Cape
Bushbuckridge LocalMpumalanga
Cape Agulhas LocalWestern Cape
Cederberg LocalWestern Cape
Chief Albert Luthuli LocalMpumalanga
City of Matlosana LocalNorth West
City of Mbombela LocalMpumalanga
City of uMhlathuze LocalKwaZulu-Natal
Collins Chabane LocalLimpopo
Dannhauser LocalKwaZulu-Natal
Dawid Kruiper LocalNorthern Cape
Dihlabeng LocalFree State
Dikgatlong LocalNorthern Cape
Dipaleseng LocalMpumalanga
Ditsobotla LocalNorth West
Dr Beyers Naudé LocalEastern Cape
Dr JS Moroka LocalMpumalanga
Dr Nkosazana Dlamini Zuma LocalKwaZulu-Natal
Dr Pixley Ka Isaka Seme LocalMpumalanga
Drakenstein LocalWestern Cape
eDumbe LocalKwaZulu-Natal
Elias Motsoaledi LocalLimpopo
Elundini LocalEastern Cape
eMadlangeni LocalKwaZulu-Natal
Emakhazeni LocalMpumalanga
Emalahleni LocalMpumalanga
Emalahleni LocalEastern Cape
Emfuleni LocalGauteng
Emthanjeni LocalNorthern Cape
Endumeni LocalKwaZulu-Natal
Engcobo LocalEastern Cape
Enoch Mgijima LocalEastern Cape
Ephraim Mogale LocalLimpopo
Fetakgomo Tubatse LocalLimpopo
Ga-Segonyana LocalNorthern Cape
Gamagara LocalNorthern Cape
George LocalWestern Cape
Govan Mbeki LocalMpumalanga
Great Kei LocalEastern Cape
Greater Giyani LocalLimpopo
Greater Kokstad LocalKwaZulu-Natal
Greater Letaba LocalLimpopo
Greater Taung LocalNorth West
Greater Tzaneen LocalLimpopo
Hantam LocalNorthern Cape
Hessequa LocalWestern Cape
Impendle LocalKwaZulu-Natal
Ingquza Hill LocalEastern Cape
Inkosi Langalibalele LocalKwaZulu-Natal
Intsika Yethu LocalEastern Cape
Inxuba Yethemba LocalEastern Cape
JB Marks LocalNorth West
Joe Morolong LocalNorthern Cape
Jozini LocalKwaZulu-Natal
Kagisano-Molopo LocalNorth West
Kai !Garib LocalNorthern Cape
Kamiesberg LocalNorthern Cape
Kannaland LocalWestern Cape
Kareeberg LocalNorthern Cape
Karoo Hoogland LocalNorthern Cape
Kgatelopele LocalNorthern Cape
Kgetlengrivier LocalNorth West
Khai-Ma LocalNorthern Cape
King Sabata Dalindyebo LocalEastern Cape
Knysna LocalWestern Cape
Kopanong LocalFree State
Kouga LocalEastern Cape
Koukamma LocalEastern Cape
KwaDukuza LocalKwaZulu-Natal
Laingsburg LocalWestern Cape
Langeberg LocalWestern Cape
Lekwa LocalMpumalanga
Lekwa-Teemane LocalNorth West
Lepelle-Nkumpi LocalLimpopo
Lephalale LocalLimpopo
Lesedi LocalGauteng
Letsemeng LocalFree State
Madibeng LocalNorth West
Mafube LocalFree State
Magareng LocalNorthern Cape
Mahikeng LocalNorth West
Makana LocalEastern Cape
Makhado LocalLimpopo
Makhuduthamaga LocalLimpopo
Maluti-A-Phofung LocalFree State
Mamusa LocalNorth West
Mandeni LocalKwaZulu-Natal
Mantsopa LocalFree State
Maphumulo LocalKwaZulu-Natal
Maquassi Hills LocalNorth West
Maruleng LocalLimpopo
Masilonyana LocalFree State
Matatiele LocalEastern Cape
Matjhabeng LocalFree State
Matzikama LocalWestern Cape
Mbhashe LocalEastern Cape
Mbizana LocalEastern Cape
Merafong City LocalGauteng
Metsimaholo LocalFree State
Mhlontlo LocalEastern Cape
Midvaal LocalGauteng
Mkhambathini LocalKwaZulu-Natal
Mkhondo LocalMpumalanga
Mnquma LocalEastern Cape
Modimolle-Mookgophong LocalLimpopo
Mogalakwena LocalLimpopo
Mogale City LocalGauteng
Mohokare LocalFree State
Molemole LocalLimpopo
Moqhaka LocalFree State
Moretele LocalNorth West
Moses Kotane LocalNorth West
Mossel Bay LocalWestern Cape
Mpofana LocalKwaZulu-Natal
Msinga LocalKwaZulu-Natal
Msukaligwa LocalMpumalanga
Msunduzi LocalKwaZulu-Natal
Mthonjaneni LocalKwaZulu-Natal
Mtubatuba LocalKwaZulu-Natal
Musina LocalLimpopo
Nala LocalFree State
Naledi LocalNorth West
Nama Khoi LocalNorthern Cape
Ndlambe LocalEastern Cape
Ndwedwe LocalKwaZulu-Natal
Newcastle LocalKwaZulu-Natal
Ngqushwa LocalEastern Cape
Ngwathe LocalFree State
Nkandla LocalKwaZulu-Natal
Nketoana LocalFree State
Nkomazi LocalMpumalanga
Nongoma LocalKwaZulu-Natal
Nquthu LocalKwaZulu-Natal
Ntabankulu LocalEastern Cape
Nyandeni LocalEastern Cape
Okhahlamba LocalKwaZulu-Natal
Oudtshoorn LocalWestern Cape
Overstrand LocalWestern Cape
Phokwane LocalNorthern Cape
Phumelela LocalFree State
Polokwane LocalLimpopo
Port St Johns LocalEastern Cape
Prince Albert LocalWestern Cape
Ramotshere Moiloa LocalNorth West
Rand West City LocalGauteng
Ratlou LocalNorth West
Ray Nkonyeni LocalKwaZulu-Natal
Raymond Mhlaba LocalEastern Cape
Renosterberg LocalNorthern Cape
Richmond LocalKwaZulu-Natal
Richtersveld LocalNorthern Cape
Rustenburg LocalNorth West
Sakhisizwe LocalEastern Cape
Saldanha Bay LocalWestern Cape
Senqu LocalEastern Cape
Setsoto LocalFree State
Siyancuma LocalNorthern Cape
Siyathemba LocalNorthern Cape
Sol Plaatje LocalNorthern Cape
Stellenbosch LocalWestern Cape
Steve Tshwete LocalMpumalanga
Sundays River Valley LocalEastern Cape
Swartland LocalWestern Cape
Swellendam LocalWestern Cape
Thaba Chweu LocalMpumalanga
Thabazimbi LocalLimpopo
Theewaterskloof LocalWestern Cape
Thembelihle LocalNorthern Cape
Thembisile Hani LocalMpumalanga
Thulamela LocalLimpopo
Tokologo LocalFree State
Tsantsabane LocalNorthern Cape
Tswaing LocalNorth West
Tswelopele LocalFree State
Ubuhlebezwe LocalKwaZulu-Natal
Ubuntu LocalNorthern Cape
Ulundi LocalKwaZulu-Natal
Umdoni LocalKwaZulu-Natal
uMfolozi LocalKwaZulu-Natal
uMhlabuyalingana LocalKwaZulu-Natal
uMlalazi LocalKwaZulu-Natal
uMngeni LocalKwaZulu-Natal
uMshwathi LocalKwaZulu-Natal
Umsobomvu LocalNorthern Cape
Umuziwabantu LocalKwaZulu-Natal
Umvoti LocalKwaZulu-Natal
uMzimkhulu LocalKwaZulu-Natal
Umzimvubu LocalEastern Cape
Umzumbe LocalKwaZulu-Natal
uPhongolo LocalKwaZulu-Natal
Victor Khanye LocalMpumalanga
Walter Sisulu LocalEastern Cape
Witzenberg LocalWestern Cape

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Clearance figures and certificates

We understand the nature and urgency linked to the acquisition and disposal of fixed assets and have well trained and highly skilled staff that can assist with the rectification of the services enabling clearance figures to be obtained quicker.

Refunds

Our Refunds Department has developed a service that can process speedy refunds and / or transfer of funds applications on behalf of property owner.

Change of ownership

Creation of municipal accounts for new property owners can be quite a daunting experience and we provide a solution to assist new owners with a smooth transition.

Registration of sectional title scheme

Newly registered sectional title schemes has become a core service offered by us as this is vital for the allocation of services.

Water and Electricity Reading

Our meter auditors have developed a service to assist with the constant issues with the billing of incorrect meters and / or estimate consumption.

Valuation and Rates

Capturing of municipal valuations for ratable purposes for newly registered sectional title units, consolidated, subdivided or newly registered properties.

Account analysis

Completing the investigation, reconciliation and analysis of an account or service has become increasingly popular service due to the councils refilling procedures.

Meter Issues

A common account problem is the billing of estimated meter readings. If council meter readers are unable to obtain a meter reading for a month or the meter has been replaced, the council will not be able to load an actual meter reading on the account. The account will then bill an estimated reading for that month. This estimation should be similar to the monthly consumption but can also be much higher or lower which will result in a higher account than normal or a huge account after months of undercharging.  We have qualified consultants who assist with the loading of the actual readings and reversals of the interim reading within a couple of days. If a water or electricity meter has been replaced, we can assist in correcting the account so that the new meter appears on the account and normal billing is resumed.

Missing Services

All sectional title stands should receive an account which bills for Assessment Rates and Refuse. All full title stands need to be billed for Assessment Rates, Refuse, Sewer, Water and Electricity (unless the stand is vacant or you are billed directly by your Homeowner’s Association or Eskom).
If any of these services are missing, We can assist in loading the missing charges so that they appear on your next account. These services need to be billed. Even if the error was an initial council oversight the council will eventually backdate the unbilled services and expect payment within 30 days. Therefore it is advisable to have these services loaded as soon as possible!

Credit Transfers

Paying council accounts via EFT banking comes with a few problems of its own. Have you paid into the wrong account or used the incorrect reference when making payment? Don’t be left cash strapped while you wait for monies to be transferred. We can assist with the transferring of incorrectly paid funds as long as the necessary documentation is in order.

Incorrect Details

It is important that all council accounts reflect the correct registered owner name/s, spelling of these names and the correct physical and postal address. Our trained consultants can assist in rectifying these smaller issues.

Rebates

All residential properties that have a complete dwelling should have been issued an occupation certificate at the time of completion. If the zoning is vacant and should be improved Rates Online can assist with the correction of the zoning.

New consolidation

When a property consolidation has been registered in the Deeds Office, there are a number of changes to be made on the council system. The newly consolidated stand needs to be created from scratch and the previous stands need to be devalued and closed. Our expert team can assist with the opening of these new accounts and the closing of the previous accounts.

Prepaid Meters

In an attempt to have more control over their ever-increasing electricity charges, many consumers have opted for the prepaid meter solution. We can assist with the conversion from a conventional meter to that of a prepaid meter and the correction of the account once the changes have taken place on the property.

Assessment Rates

We can assist with the reconciliation of your Rates charges or apply for the property to be added to the valuation roll. An account that has no valuation or market value will not be able to bill assessment rates. The different zoning or category determines what tariff a property should be charged. We can ensure that the correct zoning category is used and the appropriate tariff billed on the market value. Assessment rates are always billed from date of registration.

New Deposits – Just Purchased a Property?

Once your transferring attorney has successfully transferred your new property into your name, he/she will send a letter to the council advising it of the registration of transfer. The transferring attorney’s job is now complete and you are responsible for ensuring new municipal accounts are opened in your name. You should receive your first account within two months after transfer. The account charges should include:

  • Sectional Title Units: Assessment Rates and Refuse
  • Full Title Stands: Assessment Rates Refuse, Sewer, Water and Electricity

A contract for the supply of water and electricity needs to be signed and a deposit paid (unless the stand is vacant or you are billed directly by your Homeowner’s Association or Eskom)

Council Refunds – Just Sold a Property?

Even though Council Refunds at the municipality should automatically be attended to, the Refund of monies owing on your account for Clearance Figures rarely happens without a bit of work. Before a Council refund can be applied for, the new owner must have already paid the deposit on their new account, signed a contract with the council for the supply of water and electricity and be receiving their accounts in their own name. It is only at this point that the old owner’s accounts can be closed.

In addition your old account needs to be adjusted back to reflect the balance on date of transfer. Once these steps have taken place a refund can be applied for. We can assist the new owner with opening his new account as well as the previous owner with the closing and adjusting of their account and then the application for Council Refunds.

Have some council Billing Issues?

Need help with a query or problem at Council?

We can assist homeowners with an array of different council Billing Issues or ongoing queries. It is suggested that an initial investigation be conducted to locate the cause of the problem and find the best solution to rectify the account. Even though a consumer might be well aware of the problem it is always advisable to investigate to ensure that there are no further hidden issues.

Need assistance with Meter Readings and Corrections?

With Meter Readings and Corrections, a common account problem is the billing of estimated meter readings. If council meter readers are unable to obtain a meter reading for a month or the meter has been replaced, the council will not be able to load an actual meter reading on the account. The account will then bill an estimated reading for that month. This estimation should be similar to the monthly consumption but can also be much higher or lower which will result in a higher account than normal or a huge account after months of undercharging. We assist Meter Readings and Corrections:

  • Meter Issues: Loading and Corrections
  • Prepaid Meters: Conversions & Corrections

Have some council Billing Issues?

Need help with a query or problem at Council?

We can assist homeowners with an array of different council Billing Issues or ongoing queries. It is suggested that an initial investigation be conducted to locate the cause of the problem and find the best solution to rectify the account. Even though a consumer might be well aware of the problem it is always advisable to investigate to ensure that there are no further hidden issues.

Has your electricity been cut?

Council Reconnections and Payment Plans

Council can cut an electricity service for non-payment or it could also be cut in error. We can determine:

  • If the cut is in line with the municipal by-laws and is correct
  • What needs to be paid in order to arrange for a reconnection

If the amount is not affordable a payment plan with council can be entered into. We understand the process and can facilitate a payment plan on the consumer’s behalf.

Subdivided a Property?

Council New Subdivision

When a property has been subdivided and registered in the Deeds Office there are a number of changes that need to be done on the council account system. Firstly the new portions need to be created on the council map and the previous property needs to be devalued and closed. All services dependant on their zoning need to be added to the new accounts.

Our team has extensive knowledge regarding the opening of these Council New Subdivision accounts, the market value for each and the loading of other services to ensure that all accounts effected are correct.

Obtaining Rates Clearance Figures and Certificates

Rates Clearance Figures and Certificates are needed and obtained from the Council and certifies that the Seller does not owe any money to the City Council. The Deeds office will not transfer a property from the seller to the purchaser without this Rates Clearance certificate from the Conveyancing Attorney.

Obtaining Rates Clearance Figures and Certificates today is not as easy as it used to be, infact the tedious process involved can end up delaying transfers for many firms who are busy.

We assist Attorneys with:

  • Clearance Figures: Applications at JHB, Ekurhuleni, Tshwane, West Rand and many other areas
  • Clearance Certificates: Applications, collection and delivery

 

What paperwork is required for my Property Transfer?

There are a whole host of documents and certificates that are required to prepare for your property transfer. Not knowing what they are, how and where you can get them from may delay your transfer significantly!
Conveyancers will generally obtain the regular certificates as part of their service.

Rates Clearance Certificate (“RCC”).

  • The seller is responsible for ensuring that all rates and associated services have been paid and that the municipal account is up to date before selling the property.
  • The Municipal Systems Act compels a seller to pay rates and all other imposts up to 5 months in advance when making application to the Council for the RCC.
  • Following registration, the account is reconciled and your pro- rata excess is refunded to you, by the Council. In the past the council allowed conveyancers to attend to the apportionment; but no longer.
  • A Clearance Certificate must be valid for 120 days from issue.

 

Electrical Compliance Certificate (“ECC”):

  • The seller must obtain the ECC from a qualified electrician registered with the Electrical Contractors Board and serves as proof that your electrical installations comply with the rules of SANS.
  • From May 2010 your ECC has a validity of 2 years provided that installations are correctly maintained during this period.
  • Alterations to installations must be covered by a separate certificate, alternatively the entire system may be rechecked and a new certificate issued.
  • Should your property suffer damage as a result of an electrical fault your insurance will require you to produce a valid certificate.
  • Not being able to do so may result in the invalidity of your claim.
  • Further, should a person be injured as a result of an electrical fault where no valid ECC is in place, the owner could be held liable for medical costs and damages.

 

Levy Clearance Certificate:

  • The seller is to obtain one from the Body Corporate or managing agent acting on their behalf certifying that all levies in respect of a sectional title are paid in full.
  • The certificate must be calculated and be valid for a period extending beyond the date of transfer.
  • A Body Corporate can request payment of any arrear and future “special levies” as well as any unpaid “non-development penalties” before they will issue a clearance certificate. An appropriate adjustment will be made following transfer.

 

Gas Conformity Certificate:

  • The Occupational Health and Safety Act places a duty on the seller to hold an external inspection and leak test after the installation, alteration or modification of a gas system.
  • An authorized person registered with LPGAS is to certify that your gas appliances meet with the New Pressure Equipment Regulations. Appliances fitted before 1 October 2009 also fall within the scope of this Act.
  • The situation remains unclear as to period of validity. It is recommended that a new one be obtained when you sell your house. In addition it may be necessary to get a certificate from the Fire Department.
  • Insurance companies have be known to avoid liability for damage caused by a defective gas appliance where there is no valid Certificate.

 

Transfer Duty Receipt:

  • This is an acquisition tax, that must be paid by purchaser on the purchase of immovable property enabling transfer of the property into the purchaser’s name.
  • If the transfer does not proceed the Transfer Duty should be refunded by the Receiver.
  • Payment is made by the attorneys to the Receiver of Revenue, who will issue us with a receipt.
  • No transfer may be lodged at the Deeds Office without being accompanied by the Transfer Duty Receipt.

 

Water and Plumbing Certificates:

  • The City of Cape Town has recently passed a By – Law indicating that sellers obtain valid certificates issued by accredited and registered plumbers before a transfer of a property.
  • The plumber is to certify that the there are no defects; the water meter is registered and there is no discharge of storm water into the sewerage system.
  • Approximately 79 000 million liters of water per year is lost from private homes and the requirement of a valid certificate helps the City of Cape Town to control wastage.
  • With our water situation being what it is this is a very responsible and “green” step taken by the Cape Town Municipality to ensure that our natural resources are managed and is likely to follow on in other municipal areas.

 

Beetle Infestation and Inspection and Certificate of Clearance:

  • Required to be produced when selling a home in coastal regions where the woodborer is commonly found and older coastal buildings where wood may not have been pre – treated.
  • These beetles may destroy the structure of a building and protects the purchaser from buying into a beautiful old home, and latently finding that the structure is destroyed by woodborer.

 

Heritage Compliance Certificates and Building Permits:

  • A recent sale was delayed because access to the property could not be obtained any way other, than by breaking through a historical and protected wall.
  • A permit enabling the access was issued after 6 months by the Provincial Heritage Resources Authority Gauteng.

 

Bogus and Counterfeit Certificates:

  • Buyers and Sellers are warned to be careful about fraudulently issued certificates.
  • In the past it is very common for electrical certificates of compliance to be invalid.
  • There are many cases of unhappy purchases who unwittingly accepted transfer of the property that they purchased, on the strength of an electrical certificate of compliance that was incorrect, inaccurate or simply fraudulent.
  • A recent landmark case illustrates the implications of not complying with the Environmental Impact Assessment (EIA) Regulations: Frylinck, an environmental consultant, was recently acquitted of fraud but found guilty of misconduct in providing incorrect and misleading information to the Department of Environmental Affairs : a crime that carries a hefty maximum sentence of 2 years imprisonment or a R40 000.00 – R80 000.00 fine. Construction of the Pan African Parliament buildings in Midrand had to be halted when it was found that it had environmentally damaging effects on a wetland.
  • Frylink was found to have shown “willful disregard of the required standard of conduct” required of an environmental consultant and should have appointed a wetland specialist to determine the presence of a wetland on the parliament’s building site.
  • This case demonstrates that environmental consultants can be held criminally liable if their conduct violates the EIA regulations.
  • Similarly, all sellers should be aware of the legal implications that the various certificates carry.
  • Non–compliance could result in criminal charges and the financial burden of your insurance company refusing to pay for damage to your home.

 

There are several more certificates that a seller could be called upon to produce before transfer but are particular to certain transfers, eg. Occupation Certificates; Approved Building Plans and Structural Engineering Certificates. With the guidance of experienced Conveyancers you will be notified of which certificate is needed and where they may obtained from. In conclusion, if one reflects on this article, one is amazed on how many clearance certificates can be required for the sale and transfer of a property, leading to further complication and expense.

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